Sauce choices, protein picks, and noodle vs rice — every wok order captured fast and sent straight to the flames.
Veloci handles the high-speed, high-customisation ordering of wok restaurants: protein selection, sauce choices, heat level, and noodle or rice base.
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Wok orders with 4-5 customisation layers are error-prone when taken by phone
Peanut and soy allergies are prevalent in wok cuisine and need systematic flagging
Speed is the brand promise — phone ordering slows the entire operation
Upselling spring rolls and sides is inconsistent during busy services
AI confirms protein, sauce, vegetables, heat level, and noodle or rice base for every order.
AI flags peanut and soy content and offers alternatives for allergic customers.
WhatsApp and web ordering means orders arrive before the customer does — wok ready when they walk in.
AI suggests spring rolls, dumplings, and drinks on every order.
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