Never miss a call. Never lose an order.
Veloci's AI phone agent answers every inbound call in under 2 seconds, takes the full order, handles modifiers and special requests, and fires it directly to your kitchen — without any staff involvement. It runs 24/7, handles multiple calls simultaneously, and never puts a customer on hold.
€1 activates your trial · Setup in 24 hours
Answers 100% of inbound calls instantly — no hold music, no voicemail
Handles complex modifier trees: sizes, toppings, dietary requests, exclusions
Confirms orders by SMS so customers have a written record
Upsells sides, drinks, and desserts on every call — average +18% order value
Supports Dutch, English, German, and French out of the box
Seamless handoff to human staff if the customer requests it
Trusted by 500+ restaurants across Europe and Africa
Toast's AI phone is a third-party SoundHound add-on requiring separate contracts. Veloci's is native, included in the base subscription, and requires zero additional setup.
Flipdish launched AI phone capability recently as a premium tier. Veloci includes it on the Growth plan with multi-language support and simultaneous call handling out of the box.
If confidence drops below a threshold, the AI politely informs the customer it is connecting them to a team member. The call is transferred live and the partial order data is passed to staff so they can pick up where the AI left off.
Yes. Veloci runs concurrent call sessions with no practical limit. During a Friday night rush with 20 simultaneous callers, every call is answered on the first ring.
Veloci provisions a new number linked to your restaurant, or you can forward your existing number to it. Most restaurants use call forwarding so their published number stays the same.
During onboarding, Veloci imports your menu from a PDF, image, or direct entry. The AI is trained on your items, prices, modifiers, and dietary tags. Any menu update you make in the dashboard is reflected in the AI within minutes.
Veloci AI phone ordering is currently live for restaurants in the Netherlands, Belgium, Germany, and the UK. Ghana and further African markets are in active rollout. Contact us to check availability in your region.
Start your €1 trial today. 5 days to explore everything, including ai phone ordering.
Start €1 Trial25 features. One platform.