Orders via text. Works on every phone, no data required.
Veloci's SMS ordering channel lets customers place orders via text message — no smartphone required, no app, no data connection needed. Perfect for reaching every demographic, including older customers and markets where data costs are high.
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Keyword-based reordering: customers text 'REPEAT' to reorder their last meal
Full menu browsing via SMS with numbered item selection
Two-way SMS conversation for modifiers and special requests
Automated order confirmation and estimated delivery time by SMS
Works on all GSM networks including basic feature phones
Opt-in SMS marketing for promotions and loyalty rewards
Trusted by 500+ restaurants across Europe and Africa
Toast has no SMS ordering channel. Veloci supports SMS natively, which is critical in markets where WhatsApp penetration is lower or where restaurants have an older customer base.
Square for Restaurants focuses on in-store and web ordering. SMS as an ordering channel is absent. Veloci covers every channel in one platform.
Veloci uses Twilio for SMS delivery, which routes through local carriers in the Netherlands, Belgium, Germany, UK, and Ghana. No special carrier agreement is needed on your end.
When a customer texts your ordering number, Veloci replies with a numbered category list. The customer texts a number to drill into a category, selects items, and confirms. It is designed to work in under 5 messages.
Veloci sends a secure payment link by SMS for card payments. In markets where mobile money is common (such as Ghana), integration with local payment providers is available.
SMS ordering is included in all Veloci plans. Inbound and outbound SMS have a per-message cost drawn from your communication credits balance, which replenishes monthly based on your plan.
Yes. Veloci's SMS broadcast tool lets you send promotions, limited-time offers, and loyalty updates to opted-in customers. Opt-outs are handled automatically to keep you compliant.
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