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WhatsApp Ordering

Let customers order on the app they already use every day.

Veloci connects your restaurant to WhatsApp Business API so customers can browse your menu, place orders, and pay without leaving the chat. The AI handles the entire conversation flow โ€” from greeting to order confirmation โ€” with zero staff involvement.

โ‚ฌ1 activates your trial ยท Setup in 24 hours

98%
message open rate
+22%
repeat order rate
< 2 min
avg order time
0
app downloads needed
What you get

Key capabilities

Full conversational ordering flow inside WhatsApp โ€” no app download required

AI confirms items, handles modifiers, and applies promo codes automatically

Payment link sent inside the chat; supports card, Apple Pay, and Google Pay

Order status updates pushed to the same WhatsApp thread automatically

Supports broadcast campaigns to re-engage past customers

Integrates with your existing WhatsApp Business number in 24 hours

Trusted by 500+ restaurants across Europe and Africa

How we compare

Veloci vs the alternatives

vs
Deliverect

Deliverect aggregates third-party delivery channels but does not provide native WhatsApp ordering. Veloci owns the customer relationship inside WhatsApp, meaning zero commission to a marketplace.

vs
Flipdish

Flipdish focuses on branded web and app ordering. WhatsApp is not a supported channel. Veloci meets customers where they already are โ€” no new app to download.

Common questions

Frequently asked questions

Do I need a WhatsApp Business account before signing up?+

No. Veloci provisions the WhatsApp Business API connection for you. If you already have a WhatsApp Business number, we can link it. If not, we create a new one during onboarding.

Can customers see my full menu inside WhatsApp?+

Yes. Veloci renders a text-based interactive menu with categories, items, and modifier options directly in the chat. Customers tap their choices like a native ordering experience.

How does payment work inside WhatsApp?+

Veloci generates a secure payment link (Stripe) and sends it in the chat. Customers pay via card, Apple Pay, or Google Pay in a browser tab, then return to WhatsApp for their confirmation.

Can I send promotions to my WhatsApp customers?+

Yes. Veloci includes a broadcast tool so you can message opted-in customers with daily specials, discounts, and seasonal promotions. All messages use approved WhatsApp templates to stay compliant.

Is WhatsApp ordering GDPR compliant?+

Yes. Veloci collects customer consent at the first interaction and stores all data in EU-hosted infrastructure. You can export or delete any customer record on request.

Popular for these restaurant types

See how WhatsApp Ordering works for your specific restaurant.

Ready to activate WhatsApp Ordering?

Start your โ‚ฌ1 trial today. 5 days to explore everything, including whatsapp ordering.

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WhatsApp Ordering for Restaurants | Veloci | Veloci