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Reservation System

Fill your restaurant on your terms. No commission per cover.

Veloci's reservation system lets customers book a table online, by phone, or via WhatsApp. It manages capacity, sends automatic reminders to reduce no-shows, and supports deposit collection to protect against last-minute cancellations.

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-67%
no-show rate with deposits
24/7
online booking availability
0%
commission per cover
+34%
booking conversion vs phone-only
What you get

Key capabilities

Online booking widget embeddable on your website or Google Business Profile

Automatic reminder emails and SMS sent 24 hours and 2 hours before the reservation

Deposit collection at booking: protects against no-shows with a Stripe payment

AI phone booking: customers call and the AI takes their reservation directly

Waitlist management: customers join a waitlist and are notified if a slot opens

Configurable booking rules: minimum notice, party size limits, blocked time slots

Trusted by 500+ restaurants across Europe and Africa

How we compare

Veloci vs the alternatives

vs
Lightspeed

Lightspeed requires a third-party add-on for reservations. Veloci builds reservations directly into the same dashboard as orders and table management.

vs
Flipdish

Flipdish does not have a native reservation system. Veloci provides reservations, deposits, and waitlist management as part of the core platform.

Common questions

Frequently asked questions

Does Veloci charge per cover like OpenTable?+

No. Veloci charges a flat monthly subscription. There is no per-cover fee, no per-booking fee, and no commission on spend. For a busy restaurant taking 200+ reservations per month, this saves hundreds of euros vs cover-based platforms.

How do I collect a deposit at booking?+

Enable deposit collection in settings and set the amount per person or a flat fee. Customers pay via Stripe at booking time. If they cancel within your policy window, the deposit is refunded automatically.

Can customers book via WhatsApp?+

Yes. If you have the WhatsApp ordering channel enabled, customers can message to request a reservation. The AI checks availability, confirms the slot, and adds it to your reservation calendar.

Can I block out times for private events?+

Yes. You can block individual time slots, entire service periods, or specific tables from accepting bookings. A private dining room can be blocked for an event while the main floor stays bookable.

How does the waitlist work?+

When all slots are full, customers can join a waitlist with their contact details. If a cancellation comes in, Veloci automatically contacts the next person on the waitlist by SMS or email and holds the slot for 15 minutes.

Popular for these restaurant types

See how Reservation System works for your specific restaurant.

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Reservation System for Restaurants | Veloci | Veloci